Episode 7 - Kaz Kelly Podcast
Founder of Doggy Day Care Brisbane, a business that goes beyond basic pet sitting, Kaz’s story is full of real-world wisdom for anyone looking to build a business that aligns with their purpose.
Kaz Kelly
Haragh-Mae (Kaz) Kelly reflects on her journey from animal welfare to doggy day care, and why she believes true success is about community connection, self-care, strong friendships, and scaling your business to fit your life.
Covered in this episode:
- The origin story: Kaz’s background in animal welfare and the founding of Doggy Day Care Brisbane.
- The holistic approach to doggy daycare.
- The importance of community engagement and how it shapes business strategy.
- Diversifying services in response to community needs and staff expertise.
- The challenges and benefits of having a strong voice as a small business owner in the community.
- The role of personal values and morals in shaping business decisions and brand identity.
- Challenges of managing staff, particularly in an industry attracting empathic individuals.
- The importance of self-care and maintaining strong friendships as a business owner.
- Experiences with scaling the business and the subsequent decision to downsize.
- Reflections on the relationship between growth and success in small business.
- The intersection of politics and business, and the importance of taking stands on social issues.
- Tips for new business owners on getting involved in their local community.
- The importance of finding the right size for your business that aligns with your life goals.
- Insights on creating a value-led business and the impact on customer relationships.
Doggy Day Care
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Small Business Big Stories is produced by Queensland Small Business Commissioner and The Podcast Boss.