Contact us
Enquiries
For general enquiries and to seek information or support before applying for mediation of a leasing dispute
Call us Monday to Friday, 8:30 AM to 4:30 PM (1300 312 344)
Support with small business disputes
Mediation for leasing matters
Apply for mediation to resolve a retail shop or small business lease dispute.
Information and self-help resources for non-leasing disputes
The QSBC does not provide dispute resolution, mediation, negotiation or debt recovery services for unpaid invoices, contract disputes, business-to-business disputes or business-to-government disputes. We provide general information and self-help resources to help businesses understand their options. We cannot intervene in these disputes or contact the other party on your behalf.
If your business is owed money read our article Unpaid Invoices: Practical Steps to Help You Recover What’s Owed.
If you are in dispute with another business read our article Signed a Contract but Want to Exit? What You Need to Know.
If you are in dispute with a digital platform read this article by the Telecommunications Industry Ombudsman.
If you are in dispute with a Queensland state government department, local council or public authority learn more about the role of the Queensland Ombudsman.
There is also information available on:
- Steps you can take (steps to resolving business disputes, negotiate, seek legal advice , file a minor debt dispute or trader to trader dispute with QCAT)
- Where to apply for a decision (Court or QCAT – not the QSBC)
- Where to find the right service and get help or discover if self help is required (Dispute assistance finder)