Small business dispute factsheets

We have fact sheets to help small and family businesses with common disputes, like retail and commercial leasing issues or business-to-business disagreements.
 
The fact sheets include useful information, things to consider, and tips to help you resolve disputes. You can read them online, share them, download them, or print them.
We update the list regularly.
 
You can translate the fact sheets using the language menu in the top-right corner of the page. If you can’t find what you need, please contact us for help.
Reduced_maintenance repairs

Repairs and maintenance

Disputes regarding repair and maintenance responsibilities in commercial and retail leases are common and often...
Outgoings

Outgoings

Outgoings are operating costs related to the premises that a commercial lessor reasonably incurs and...
not paying rent

Not paying rent

If you are unable to pay your rent, support is available to help you understand...
Breach notices

Breach notices

If a commercial or retail tenant breaches their lease obligations, the lessor may issue a...
Locked out

Locked out of premises

If a tenant has breached the terms of their lease agreement and has not rectified...
Rent increases

Annual rent increases and market reviews

Generally commercial leases will include both an annual rent increase and a market rent review....
20240621_options to renew

Options to renew

Options (or option to renew) are clauses in a commercial or retail shop lease allowing...
Reduced_End lease early

Ending a lease early

In the event a tenant or lessor is considering ending a commercial or retail shop...
Commercial lease bond

Commercial lease bond

Lease agreements commonly include a requirement for the tenant to provide a security. Cash bonds...
Make good

Make good

A ‘make good’ clause refers to the obligation on what the tenant needs to return...
Reduced_construction and disturbance

Construction and disturbance

Construction work or disturbances caused by a lessor in a commercial tenancy can impact a...
Payment issues

Payment issues

If another business owes you money or you are in dispute over unpaid invoices, it...
Asset 4

Restricted Charges in Retail Leases

The Retail Shop Leases Act 1994 (QLD) (RSL Act) restricts some payments under a retail...
Make good

Tips when entering a commercial lease

If you don't understand what you are agreeing to when entering a commercial lease, including...
Reduced_Negotiating

Tips on negotiating disputes

Negotiating successfully is an important business skill, one that can be improved with practice, reflection,...
Mediation

Mediation

By engaging in mediation, you and the other party are making a genuine effort to...

Factsheets

Outgoings
Outgoings
Reduced_maintenance repairs
Repairs and maintenance
Breach notices
Breach notices
Locked out
Locked out of premises
not paying rent
Not paying rent
Asset 4
Restricted Charges in Retail Leases
20240621_options to renew
Options to renew
Make good
Tips when entering a commercial lease
Reduced_End lease early
Ending a lease early
Reduced_Negotiating
Tips on negotiating disputes
Reduced_construction and disturbance
Construction and disturbance
Commercial lease bond
Commercial lease bond
Make good
Make good
Mediation
Mediation
Payment issues
Payment issues
Rent increases
Annual rent increases and market reviews
.pf-primary-img.flex-width.pf-size-full.blockImage { display: none !important; } .other-factsheet, .small-business-case-studies, .contact-us{ display: none !important; } ul.pp-list-items, #pf-body ul li:first-child:last-child { list-style: disc !important; }