Contact us

Enquiries

For general enquiries and to seek information or support before applying for dispute assistance or mediation.

Call us Monday to Friday, 8:30 AM to 4:30 PM

Apply for mediation to resolve a retail shop or small business lease dispute.

Request help with small business disputes unrelated to leasing. We will provide information on:

Steps you can take (negotiate, seek legal advice, file a minor debt dispute or trader to trader dispute with QCAT)
Who you can apply to for a decision (Court or QCAT – not the QSBC)
Pros and cons of negotiating vs litigating (suing)

We cannot recover money for you or decide who’s right or wrong in a business to business dispute – only courts and tribunals like QCAT can do that.

For the steps to follow if your business is owed money read our article Unpaid Invoices: Practical Steps to Help You Recover What’s Owed.

For the steps to follow if you are in dispute with another business read our article Signed a Contract but Want to Exit? What You Need to Know.

For other disputes, use the dispute assistance finder on Business Queensland to find the right service and get help.